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How long does it take to install an ATM?
The installation should take approximately 1 hour
If we own the ATM how long before the money is deposited into our account?
The deposits are done 24hours later weekend transaction's are deposited next business day.
What is required to run an ATM?
One electrical outlet, and access to a phone line.
Can someone pick up and carry my ATM out the door?
No, the ATM is secured through the floor by (4) heavy duty bolts. The terminal weighs approximately 300lbs
How will my profits be deposited?
There two options, (1) Direct Daily deposit (2) Direct Monthly deposit
What is the typical size of your ATM?
Our preferred model Tidel 3100 is (H) 60" (W) 18" (D) 19.75"
If my ATM runs out of money how long before it is serviced?
Within 24 hours
Can I purchase additional signs?
Yes, visit our website to see our full range of ATM accessories
Where can I purchase paper for my ATM?
Yes, visit our website to see our full range of ATM accessories
How can I upgrade my old ATM?
Contact us, we will have one of our ATM specialist advise you on your options
Do I need a dedicated phone line to operate my ATM?
Dependant on the amount of Transactions you are expecting, versus the frequency of your phone line use
Will I be shown how operate my newly purchased ATM?
Yes, our professional technician will show you step by step on how operate your ATM
Is my location eligible for a Free Placement?
Our professional Sales Consultants will visit and discuss your locations eligibility during a face to face consultation
Can I lease to own an ATM?
Yes, MONEX offers the industry's best lease program.
Can I monitor the ATM, to see if it is operating and has money?
Yes, you will be given personal online 24/7 access to view and monitor all aspects of the ATM.
Would I be able to advertise in store specials on the ATM screen?
Your screen saver is programmable to promote specials or your store logo's.
Will my ATM accept all major credit cards and debit cards?
Yes.
What is the transaction duration time?
Approximately 10 seconds.
What is the difference between ABM and ATM?
The biggest difference between the two terms is with the ATM it is only for a cash withdraw. An ABM offers the ability to make bill payments, transfer funds, typically the services your banking institution provides.
Are there colour screens available?
Yes, our wide variety of products are available in monochrome and colour screen.
Will my business insurance premiums change?
Depending on the coverage you have, it may or may not affect your rates.
What is my warranty coverage on a new ATM?
Standard 1 year Warranty, Maintenance and Service.
Do you buy old machines?
Yes, but are subject to a full inspection, and the price will be determined based on the condition of the unit.
Can I earn money on a Free Placement?
Yes, based on your locations eligibility, a shared revenue program will developed by your Sales Consultant.
Is the ATM accessible to those with physical disabilities?
Yes, our preferred models are equipped to accommodate those with physical disabilities.
Is the safe a key or combination lock?
Options are Dial Combination Vault or Electronic key pad vault.
 
 
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