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| Ingenico portable terminals bring also benefits to the owner: Restaurant and Hospitality establishments achieve higher productivity and increased revenues through process efficiencies. If it deals with a magnetic stripe card, Pay@Table™ saves an average 2 minutes per bill settlement as the waiter does not have to come back to the counter to do the transaction.
Taking the terminal to the consumer speeds service and thus moving diners through the restaurant faster turns tables faster and increases restaurant revenue
With Pay@Table™, every manager can achieve direct savings with transaction costs and telecom costs. Actually the solution enables your customers to use their own on-line debit card right at the table implying lower transaction cost for you and for your customer. Besides in a multi-terminals configuration, only one telecom connection for up to 7 terminals is required. |
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| Productivity |
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As a matter of course the wait staff is unlikely the one who is going to decide whether Pay@Table™ has to be adopted. However if the solution does not suit them, it will not work at all. That’s why Pay@Table™ has been thought taking into account the different issues the wait staff may face. For a waiter Pay@Table™ means he can process the transaction at the table. |
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| This implies: |
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Less walking during bill payment (as the waiter does not have to come back to the counter to process the transaction) and is able to finalize bill settlement faster, providing more prompt service |
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More “Face time” (better service) with the customer presenting the opportunity for add-on sales |
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When the tip entry feature is used, the server does not have to edit the transaction later for tip entry, reducing errors, fraud and then saving time. |
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Servers increase their potential for higher average tips (as customers get more satisfied) thus improving their level of job satisfaction |
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| Pay@Table = Wait Staff Satisfaction! |
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| Eliminate Credit Card Skimming & Identity Theft |
| Ingenico 7780 Pay@Table™ system PED compliant offering maximum security |
| Eliminating Credit Card Skimming |
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Process in front of merchant |
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Decrease liability of fraudulent activity |
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Give merchant piece of mind |
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| Identity Theft |
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The Federal Trade Commission released a report in September 2003 detailing that 2.3 million Americans discovered that their personal information had been misused during the past year. |
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The number of reported fraud complaints jumped from 220,000 in 2001 to 380,000 in 2002 |
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With the dollar loss consumers attributed to reported fraud growing from $160 million in 2001 to $343 million in 2002. |
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Pay@Table™ means that customers do not have to move to the counter to pay. This may sound quite basic but it implies lots of benefits in terms of security, privacy and convenience. |
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The possibility to pay at the table with a debit card or an EMV card |
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No more risks for card skimming and identity theft |
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No more opportunity for “tip-lifting” * |
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Faster meal finalization, less time waiting. Basically a better and faster service ! |
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* Tip-Lifting occurs when the waiter changes the amount of the tip entered by the cardholder : this cannot occur anymore when the transaction is fully done by the customer at the table |
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