Between implementing new
credit card and debit card processing technology to secure the transactions, and attempting to comply with established security standards, a business owner can have his or her hands full. And it goes without saying that keeping the point of sale machine and any relevant security software in top working order would be priority number one. A well maintained and monitored point of sale makes credit card payment processing into an easy way to prevent a number of simple attempts at fraud. But there are simple things that merchants and staff can do during face-to-face, over the phone, and online credit card processing to prevent fraudulent activities such as skimming as well as to maintain the integrity of consumer data.
The easiest and most obvious is for cashiers working in stores to watch out for suspicious customer behavior that could indicate an attempt to use a stolen card, such as buying random items, nervousness, or impulsive-seeming large buys. Along with this, employees and merchants should understand the components of a credit card to easily and confidently conduct common security checks such as verifying the signature on the card matches that of the receipt, and checking the name on the card against the customer’s identification. Paying attention and using the credit card machine with confidence can go a long way to preventing unscrupulous activities with face-to-face transactions.
With sales not made in person, suspicious activity again will be the tip-off. Things like multiple orders made from separate cards but shipped to the same house, or large items ordered rush delivery merit taking a closer look at the activity. In this instance also, the sophistication of a merchant’s anti-fraud technology will have a lot to do with catching thieves. The newer the tech the more complicated it is to use stolen credit card information because of the more complicated and specific information needed to verify card ownership.
Major credit card companies such as Visa and MasterCard also stress regular checks and maintenance of every piece of technology involved in card payment processing to ensure that no device has been compromised and all security features are still functioning properly, as well as the importance of unique passwords and a well-encrypted connection. By decreasing thieves’ opportunities to steal information, making it more difficult to make purchases with stolen information, and being aware of warning signs that suggest illegal activity, merchants can actively protect themselves and their customers.